The Power of Change

AS DAVID LIVINGSTONE once said: "I'll go anywhere as long as it's forward."

This is a pretty apt motto for the past decade at Killcare Marina. This period has seen us transform from an organisation on the brlink of irrelevance to one that has succeeded with a number of achievements - and which continues to provide not only quality services and value, but also safer and more environmentally friendly work practices.

Changes are a matter of course, and we have not been resting on our laurels. There have been many improvements to the facilities and to the range of services over these years.

One innovation we are extremely proud of is our boat lift. This true change first took place in the imagination during a Sunday afternoon drive, and was then turned into reality. Due to our effort to develop a superior slipway service, the Marina now boasts the only boat lift on the Brisbane Water, a boat lift that is able to lift extra wide multi hull vessels and a lift that is far more gentle on boats than the usual slipway.

We are extremely delighted with the new floating Marina, a project that represents hard work and determination and I am excited that it has finally come into fruition.

Having worked at the Marina in various capacities from the age of 15, I am passionate about the Marina.

As a keen boater myself I understand the importance of quality of workmanship, using quality products and offering quality facilities. I feel deep satisfaction derived from the fact, that the new facilities are of utmost quality and are available for many of our returning customers who have contributed to our professional reputation.

We are extremely grateful for this support over the years. Our reputation is our biggest asset and experience has taught us that the best advertisement we can ever get is a referral. I am satisfied that we fulfilled our promises, and I am honoured to be the Marina Manager.

The team at Killcare Marina are proud to be a longstanding business in the community, providing our customers with good old fashioned “Service” with the same good old fashioned "Prices".

Please feel free to drop by at any time to discuss your boating needs or just to say hi.

Michael Sparks CEO, Marina Manager

 

Read more

Reputation

Our reputation is our biggest asset. Experience has taught us that the best advertisement we can ever get is a referral.

• We enjoy the loyalty of our many returning customers who use our services for their boating needs.
• We believe that the loyalty and trust of our longstanding customers lies in the personal trust they have in the years of experience and wealth of knowledge of the Marina Manager and the team.
• We know that a professional reputation is the difference between success and failure and therefore seek to employ and keep the employees who are professional, confident, competent, and caring of the environment and customers.
• Being in business since 1962 we understand that sometimes we, like everyone make mistakes. But mistakes don't make us. We will always admit to our mistakes and try to find resolution.

Values

We pride ourselves on being professional, friendly, reliable and determined to strive to do better. Our Values can be summarised as follows:

• Customer Service.
• Quality Workmanship & Products.
• Integrity, Honesty & Transparency.
• Environmentally Responsible.
• Professional & Reliable.
• Continual Change & Improvement.

Read more